Frequently Asked Questions

- How do I change my password?

You can change your password by going to Self Update.

To change your password, enter your current password. Below the "Current Password" field, enter your new password.
Your new password must contain:

• - At least one capital letter
• - At least one number
• - At least one lowercase letter

- What do I do if I forget my password?

If you forget your password, on the login page click the Don't remember your password link.

On the account recovery page, enter your email address and click send email.
From there you will receive an email with instructions on recovering your account IF your email address is attached to a valid account.